Retail Price: $30.00 ENA Member Price: $24.00
Author(s): Emergency Nurses Association
Format: Digital PDF
The ED Manager’s Survival Guide was developed by ENA members with expertise in emergency department management and intimate knowledge of what ED managers need to survive – and succeed!
Operations - throughput and flow, physician engagement, workplace safety
Human Resource Management - staffing and scheduling, conflict management, interviewing/hiring/firing
Professional Development - delegation, change management, communication
Quality and Safety - core measures, risk management, patient experience
Legal/Regulatory - ethics, patient rights, regulatory issues
Finance - budgeting
Each section includes definitions, need-to-know reports, “tips &traps” for guidance and links to helpful resources.
The digital ED Manager’s Survival Guide is a final sale item, and non-refundable or available for return. For multiple purchases, please contact Rose Berg at firstname.lastname@example.org. By purchasing this product, you agree to the following terms: This product is for individual use only, it is not to be reproduced, redistributed or used for any commercial purposes. This digital product is not available for continuing education credit.